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We understand
that your network is essential to the success of your business.
In order to maintain an efficient network, you may need to consult
with professionals who are knowledgeable in the field and have
experience with hardware, and software related issues. Point &
Click Solutions offers support plans created to provide you quality
and effective customer support. We offer two different support
plans designed to help ensure that your company is in good hands
at all times.
The
Standard plan is designed for customers who need occasionally
support with their network or computer related issues, between
the hours of 9:00am and 5:00pm PST Monday through Friday. This
plan features 20 hours of on-site and unlimited phone\remote support
with a guaranteed response time of 4 hours after incident is reported
and confirmed by an analyst. There is also a $30 travel fee per
on-site visit.
Terms
of Service
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